1. What products does Thomas Co offer?
Thomas Co specializes in premium hoodie apparel designed for everyday comfort, modern streetwear style, and all-season wear.
2. Are your hoodies true to size?
Yes, our hoodies are true to size unless stated otherwise. Size charts are available on each product page to help you choose the perfect fit.
3. How long does shipping take?
Orders are usually processed within 1–2 business days. Delivery within the United States typically takes 5–10 business days, depending on your location.
4. Do you accept returns or refunds?
Yes. We accept returns within 30 days of delivery. Items must be unworn and in original condition. Please review our Returns & Refund Policy for full details.
5. Can I change or cancel my order?
Orders can be changed or canceled before they are shipped. Please contact us as soon as possible if you need assistance.
6. How can I track my order?
Once your order ships, you’ll receive a tracking number by email, allowing you to monitor your delivery at any time.
7. Is my payment information secure?
Absolutely. All payments are processed through secure, encrypted payment gateways, and we never store your payment information.
8. Do you ship internationally?
Currently, we primarily ship within the United States. International shipping options may be added in the future.
9. How can I contact Thomas Co?
You can reach us anytime at:
📧 Email: ThomasCoShop@gmail.com
10. Do you offer discounts or promotions?
Yes! Subscribe to our newsletter to receive exclusive offers, new releases, and special promotions.
